Home Removal FAQ

​1. What areas do you cover?
We’re based in Basel and cover all surrounding areas, including local and long-distance moves within
Switzerland and across the EU. If you’re unsure whether we cover your area, just ask!
2. What types of moves do you handle?
We manage all types of moves — from small apartments and family homes to full office relocations.
We also provide handyman and setup services to help you settle in quickly.
3. Do you offer packing services?
Yes. We can provide a full or partial packing service, including all materials (boxes, tape, bubble
wrap, etc.). If you prefer to pack yourself, we can supply packing materials in advance.
4. Can you disassemble and reassemble furniture?
Absolutely. We handle furniture dismantling and reassembly, including wardrobes, beds, and office
desks. Our handyman team ensures everything is properly reinstalled in your new space.
5. Are you insured?
Yes. Your belongings are fully insured during transport. Additional coverage can be arranged if
needed for high-value items.
6. How are moving costs calculated?
Our quotes are based on the volume of items, distance, accessibility (stairs, lifts, parking), and any
extra services like packing or furniture assembly. We offer free, no-obligation estimates.
7. How much notice do you need?
We recommend booking at least 2–3 weeks in advance, especially for weekends or end-of-month
moves. However, we’ll always do our best to accommodate last-minute requests.
8. Do you provide boxes and packing materials?
Yes. We can deliver sturdy moving boxes, bubble wrap, and other materials before your move. You
can also return reusable boxes after your move if you wish.
9. What should I do to prepare before moving day?
Label boxes clearly, defrost and empty your fridge/freezer, disconnect appliances, and ensure
valuables and important documents are packed separately. We can provide a preparation checklist if
you’d like.
10. Can you help with disposal or unwanted furniture?
Yes, we offer disposal and recycling services for unwanted items or bulky waste. This is especially
useful for office clear-outs or downsizing moves.
11. Do you handle office moves outside of business hours?
Yes. We can schedule moves during evenings or weekends to minimise disruption to your business
operations.
12. How can I get a quote?
Simply contact us by phone, Whatsapp, email, or through our online form. We can arrange a quick site visit or
video call to assess your move and provide a detailed, fixed-price quote.

Handyman FAQ

​1. What types of handyman work do you do?
We handle a wide range of jobs — from assembling furniture and hanging shelves or pictures to
minor repairs, fixture installations, painting, and general home or office maintenance. No job is too
small!
2. Do you offer services for both homes and offices?
Yes. We work with private clients, landlords, and businesses. Whether you need help setting up a
new office, fixing something at home, or preparing a property for new tenants, we’ve got you
covered.
3. What areas do you cover?
We’re based in Basel and serve the surrounding regions, including both local jobs and larger projects
throughout Switzerland.
4. How do you charge for handyman services?
We offer clear, upfront pricing. Smaller jobs are billed hourly, while larger or ongoing projects can be
quoted at a fixed rate. Travel and materials are included in the estimate — no hidden costs.
5. Is there a minimum charge?
Yes, we have a minimum one-hour charge, after which time is billed in smaller increments. This
helps cover travel and setup time for smaller tasks.
6. Do you provide materials and tools?
Yes. We bring all necessary tools and basic materials. If specific parts, fittings, or paint are required,
we can either purchase them on your behalf or use materials you provide.
7. Are you insured?
Yes. We are fully insured for all handyman and maintenance work, so you can have peace of mind
that your property is protected.
8. Do you work weekends or evenings?
Yes, we offer flexible scheduling to suit your availability — including evenings and weekends when
booked in advance.
9. Can you help with furniture assembly and wall mounting?
Absolutely. We regularly assemble IKEA and other flat-pack furniture, and can safely mount TVs,
mirrors, shelves, and artwork on any wall type.
10. Do you handle small electrical or plumbing tasks?
We can take care of minor repairs and installations, such as changing light fixtures, switches, taps,
and fittings. For major electrical or plumbing work, we can coordinate with trusted local
professionals.
11. Can you help prepare a property for moving in or out?
Yes. We can assist with patching walls, repainting, cleaning, removing fixtures, and other tasks to get
your property ready for handover or move-in.
12. How soon can you book me in?
We aim to schedule smaller jobs within a few days. Larger or more complex projects may require a
short lead time, especially during busy periods.
13. How can I get a quote?
Just contact us with a short description of your task (and photos if possible). We’ll get back to you
quickly with an estimate or arrange a visit if needed